ABSTRACT
As Indonesia's most comprehensive manufacturers of chemicals and fertilizers, Petrokimia Gresik is constantly evolving to increase its competitive edge over rivals and serve the diverse needs of consumers. Building a sustainable factory is inseparable from the process of selecting partners who will be responsible for carrying out EPCC (Engi-neering, Procurement, Construction, and Commissioning) activities until the factory is ready for commercial operations, which is carried out through a tender system, where all activities are manually carried out through a SAP-based administrative system. But in 2020, when the COVID-19 pandemic hit the world, the large-scale social restrictions insti-tuted to mitigate the spread of this disease brought about a new method of conducting tenders without any physical meeting. Therefore, this study compares the effectiveness of conducting tender processes through the offline tender method and the e-Procurement and Zoom system. The results reveal that digitalization using the e-Proc system and online meetings increases the company's performance by 47%, accelerates the tender process time by 76%, reduces implementation costs by 99%, and reduces the potential health risks caused by large-scale human contact.
