ABSTRACT
As the use of Artificial Intelligence (AI) has penetrated nearly every aspect of society, there is growing pressure on public institutions to adopt the technology frequently framed as a pathway to “responsive, efficient and fair” government (Margetts & Dorobantu, 2019). However, at the same time, AI has been linked to fostering existing inequalities and biased decision-making that disadvantages specific social groups (Saxena et al., 2021). These potential challenges are particularly relevant in the public sector, where applications of AI frequently occur in high-stake areas (Veale et al., 2018).
