ABSTRACT

Job satisfaction is an important factor to consider for human resources in realizing company goals. Job satisfaction must be adjusted to the generation because the factors for each generation are different, especially the Millennial. Millennial generation's job satisfaction affects the performance received by the company, considering that the company's leaders will soon be replaced by the millennial generation. Therefore, an in-depth analysis of theory-based research is very important to understand the main drivers of job satisfaction in the millennial generation. This study aims to develop a conceptual framework for millennial generation job satisfaction factors by taking career development and the physical work environment as a benchmark. Career development carried out as well as data on performance values that are owned become benchmarks for job satisfaction variables, namely the work itself, salary, promotion, leadership, coworkers, and working conditions. Hypotheses were developed to describe the relationship between variables. The proposed conceptual framework of career development and physical work environment determines and assesses employee behavior for job satisfaction in the millennial generation. This research is an effort to determine job satisfaction factors in the millennial generation, a case study at BPJS Employment at the Sumbagut Regional Office.