ABSTRACT

Employee performance has an important role for an organization, because the performance of each employee contributes to the achievement of the performance of every function in the organization. Many factors can affect the quality of employee performance, one of which is knowledge sharing. Several previous studies have shown that knowledge sharing influences employee performance. The phenomenon that occurs in the Telkom Education Foundation Headquarter Office is that there are fluctuations in the performance value obtained by employees in the last five years and the incompatibility of the realization of the knowledge sharing program organized by the organization when compared to the ideal rules of implementation that should be. The purpose of this study was to determine the effect of knowledge collecting and knowledge donating on employee performance either simultaneously or partially. The research uses quantitative methods. Data collection techniques used questionnaires that will be distributed to 85 employees of Telkom Education Foundation Headquarter Office. The sampling technique used is the saturated sample method. And to interpret the research results using path analysis.