ABSTRACT
The dynamics of the business world, including the telecommunications industry, will be higher, in which volatility, uncertainty, complexity, and ambiguity (VUCA) lead to organizational challenges. This study aims to identify the baseline future and alternative futures resulting from the scenario analysis process linked to the company's long-term business strategy with case studies at PT Len Telekomunikasi Indonesia (LTI). This study used a qualitative method by using the Framework Foresight and the system thinking approach. Four scenarios were found that described the business positioning of LTI in 2024, namely Palapa Ring 2.0 as the baseline future and three alternative futures consisting of the National Telco-Defense Think Tank, Business Switch Over, and Loss of Corporate Portfolio. This study contributes to the literature on scenario thinking by examining the impacts of various plausibility of the organization's future. It also contributes to practical suggestions for Public-Private Partnership firms to anticipate VUCA conditions using the scenario analysis.
