ABSTRACT
In this chapter, we describe the potential impacts of the use-cases on the business activities of the involved market actors as well as the implications from testing the smartDSS functionalities in the context of the Bulgarian and Croatian energy market. It can be concluded that the use of smartDSS assists the daily business of utilities, municipalities, and probably also energy managers and creates new opportunities for their business models in the sense of providing the ground on which new services can be built. Regulatory barriers in the energy markets of Croatia and Bulgaria remain a significant constraint for exploiting the full potential of the energy management system.
