ABSTRACT

The advantages of utilising citizen’s personal data in the cities will be demonstrated, both as exemplars from the work carried out in EU-funded research projects and also in the way it can complement the existing good use of data in a smart city. It is aimed at providing answers for those working within a smart city, who need to advice their mayors or leaders with regard to introducing new technology. Aspects of the use of citizen’s personal data can also make their own direct contribution to driving forward the “carbon-neutral” agenda, particularly with regard to increasing citizen participation in the decision-making process. Case studies of existing best practice in the use of data by smart cities are augmented with examples of how, by also embracing a citizen’s personal data in the mix, this enables better services to be created and potential new revenue streams to occur.