ABSTRACT
South Africa has relatively a high-rate infrastructure delivery backlogs which impact the lives of many citizens at the grassroots level. Factors such as corruption, poor management style and unskilled workers have been regarded as contributing components towards backlogs. There are various social infrastructure projects planned to enhance the infrastructure; however, it is crucial to complete them within the allocated budget and timeframe to optimize the investment and provide efficient social infrastructure for the citizens. This study explores the role of built environment professionals in mitigating social infrastructure delivery delays that result in backlogs in the Eastern Cape province within South Africa. The study established that there is a correlation between skills, continuous professional development, corruption, management style and infrastructure backlogs. The study's significant findings will be used to help decision-makers at the national, provincial, and local levels improve their decision-making in order to eliminate social infrastructure deficiencies in government departments.
