ABSTRACT
Access to data is no more a luxury; it is a basic need for daily livelihood in the context of the fourth industrial revolution. Circa 2013, the City of Tshwane introduced a free Wi-Fi programme, with at least three strategic objectives: (a) social justice, (b) economic enablement, and (c) digitalising service delivery access and public engagements. A case study research design was used. Primary and secondary data sources were used. One hundred (100) free Wi-Fi users from Mamelodi (50) and Soshanguve (50) responded to a randomly administered online survey. The study articulates the lived experiences of the users of the Tshwane free Wi-Fi. The findings reveal that the intensity and scale of use of the free Wi-Fi is not the same for different communities. This study suggests some recommendations on improving the possibilities of the realisation of the three objectives stated.
