ABSTRACT

This chapter traces the evolving relationship between digital media and platform content moderation. Using firsthand experiences from a former newsroom editor turned Trust & Safety watcher, it explores how news media have alternately acted as suppliers, then watchdogs, and latterly unwitting moderators of platform policy. The essay identifies three eras which are each marked by shifting media-platform dynamics and public expectations of moderation. It argues that journalism has shaped platform governance by surfacing harms, creating reputational pressure, and serving as an informal signal of policy effectiveness. However, as legacy publishers face shrinking influence and resources and platforms retreat seek to evade public accountability, it is argued that the relationship has reached a crossroads. The chapter closes by outlining a constructive model for media to become active stakeholders in online governance, moving beyond the binary of watchdog versus gatekeeper. This retrospective is designed to equip early-career T&S practitioners, regulators, and researchers with a historical grounding in media-platform relations and their practical impact on content policy.