ABSTRACT
This study conducted an in-depth literature review on the implementation of Quality Management Systems (QMS) in construction projects to identify barriers and develop a conceptual framework for optimizing QMS in the construction industry. The research adopted the PRISMA guidelines to systematically retrieve and screen articles for review, covering the timeframe from 2014 to 2024. A total of 9 articles were reviewed, revealing six categories of barriers to QMS implementation. The identified categories are multifaceted and include: Organizational Barriers, Resource Barriers, Technical Barriers, Cultural Barriers, Communication Barriers, and External Barriers. The research concludes that construction organizations can overcome these barriers by committing to absolute leadership, supported by the necessary resources, and ensuring that continuous improvement strategies are sustained over time. This is envisaged to potentially contribute to creating quality and resilient infrastructure in developing countries.
