ABSTRACT
Communication is a key strategy for mitigating conflict and fostering peaceful interactions, aligning directly with Sustainable Development Goal (SDG) 16. However, in certain contexts, communication may be temporarily avoided through “silent treatment,” a behaviour characterised by taking intentional distance to facilitate more effective communication later. This study investigates how silent treatment impacts conflict resolution and uncertainty reduction in millennial relationships, employing qualitative interviews to examine its effectiveness and implications. The findings reveal that silent treatment, when used thoughtfully, can serve as a tactical approach to managing interpersonal conflicts. It allows individuals to regulate emotions, reduce stress, and promote emotional well-being, thus supporting SDG 3 (Good Health and Well-being). Furthermore, it contributes to SDG 16 by fostering respect and promoting peaceful interactions. However, the study underscores the critical importance of follow-up communication to fully address underlying tensions and restore relational harmony. By highlighting both the benefits and limitations of silent treatment, the research offers insights into its role in conflict management and its contribution to creating more peaceful and inclusive environments as envisioned by the SDGs.
