ABSTRACT
The concept of Work–Life Balance (WLB) is quickly becoming a relevant human resource endeavor in contemporary workplaces and increasingly in the Indian IT sector with long work schedules, demanding work environments, and stressful work contexts. This research investigates IT employees' perceptions towards WLB policies and their predictive role in organizational commitment and satisfaction. The study uses primary data, which were collected from 100 IT employees using structured questionnaires (along with secondary literature including various journals and reports). Information related to demographics including age, gender, and marital status were analyzed using quantitative analysis, such as descriptive statistics, chi-square, and ANOVA, to assess for differences between employees' perceptions. Overall, the results of this study uncovered that younger employees want workplace flexibility, parental leave, and consideration of their family responsibilities, while older professionals are more concerned with job security and manageable workloads; whereas, workplace flexibility influence of WLB indicative of employees' morale, their turnover intentions (whether they are planning on resigning), and the organizations external reputation and employer attractiveness. Nevertheless, unpleasant gaps exist in the WLB space, primarily with equity or fairness as it relates to formal leave and accommodation of leave flexibility/ arrangements. Given the results, this study agrees that WLB is a multidimensional subject and further compels organizations to move to a more emerging and holistic WLB perspective that includes accountability for workload, an obligation to support the family, and more importantly recognizes the individual (context) perspective. This research contributes to the HRM literature by firmly situating WLB as a measurable construct in the Indian IT context of work employees' perceptions as important for organizations' consideration when contemplating organizational recommendations. This study further enhances the understanding of formalized WLB policies and recent literature on employee wellness, engagement, and productivity elevated by the new normal.
