ABSTRACT
This study delves into the evolving trends of digital transformation and future human-computer interaction (HCI), particularly examining how design thinking, future thinking, and artificial intelligence (AI) technologies collectively shape the future landscape of HCI. The research is grounded in the pressing needs and challenges of digital transformation in current societal and economic environments, as well as the research topics on effectively addressing these challenges through HCI design. The aim is to provide forward-looking guidance for future technological innovation and practice by exploring the potential of design thinking, future thinking, and AI technologies in HCI development, thereby aiding in the construction of more efficient and human-centric HCI systems. This chapter comprehensively employs literature review, case analysis, and actor-network theory (ANT) analysis to systematically delineate the development trends of HCI and technological innovation in various industries within the context of digital transformation. The research findings indicate that the fusion of design thinking and future thinking, along with the deep integration of AI technology, is becoming a powerful force driving the rapid development of the HCI field. This trend and technological innovation are significantly manifested in various industries such as financial services, retail, healthcare, education, and manufacturing. These research outcomes not only provide valuable theoretical and practical guidance for digital transformation and HCI design but also offer profound insights into future technological innovation and application. When designing future HCI systems, it is essential to comprehensively consider technological innovation, user needs, and societal impacts to achieve a more balanced and intelligent HCI experience.
