ABSTRACT

Job burnout has been receiving more attention in more workplaces around the world. Research in many countries has identified the key characteristics of the burnout experience, and its primary causes and outcomes. Clearly, burnout has high personal costs for individual workers, but it also has high social and economic costs for the organizations in which they do their jobs. A new model of healthy workplaces is proposed to address this problem, by promoting better job-person fit within six areas: workload, control, reward, community, fairness, and values.