ABSTRACT
In the field of Critical Infrastructures (CI), both policy and research focus has shifted from protection to resilience. The IMPROVER project has developed a CI resilience management framework (ICI-REF), applicable to all types of CI and resilience domains (technological, organisational and societal) allowing operators to understand and improve their resilience. IMPROVER has also developed methodologies to be used within the framework, accompanied with resilience indicators for operators to assess their technological and organisational resilience. The framework allows CI operators to incorporate resilience management as part of their risk management processes. The ICI-REF, the resilience analysis methodologies and indicators have been optimised, applied and demonstrated in a pilot implementation, focusing on the potable water supply in Barreiro, Portugal. Conclusions from the operators so far are that the indicators, well-defined and unambiguously described, are crucial for monitoring resilience activities, to ensure objective, consistent, repeatable and representative results from the assessed processes.
