ABSTRACT

Resilience Engineering is an original approach on safety management considering the development of agent’s adaptive capacities to the diversity of situations that can occur, as the main target of safety management practices. The Resilience Analysis Grid aims supporting the assessment of key capacities of a resilient organisation. A specific instance is developed for supporting railway safety management. It is composed of a set of key indicators and a methodology to collect and analyse information. Application of the prototype to study trains station resilience capacities demonstrate its potential to understand resilience capacities with deducting resilience and fragility factors.