ABSTRACT
This chapter examines the reality of the e-government experience in France. Egovernment is defined extensively here from an anglo-saxon perspective, but, in fact, it also refers to different areas that are distinct in the French language:1 eservices to the population, that is to say practices of public administration oriented towards providing services to the public through the Internet; e-management of the administration, such as the use of ICTs to improve the internal efficiency and organisation of the administration; and, to a lesser extent, e-democracy, that is to say practices that involve citizens in the public decision-making process.
