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      Digitally enhanced polyvocality and reflective spaces
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      Chapter

      Digitally enhanced polyvocality and reflective spaces

      DOI link for Digitally enhanced polyvocality and reflective spaces

      Digitally enhanced polyvocality and reflective spaces book

      Challenges in sustaining dialogue in museums through digital technologies

      Digitally enhanced polyvocality and reflective spaces

      DOI link for Digitally enhanced polyvocality and reflective spaces

      Digitally enhanced polyvocality and reflective spaces book

      Challenges in sustaining dialogue in museums through digital technologies
      ByGabi Arrigoni, Areti Galani
      BookEuropean Heritage, Dialogue and Digital Practices

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      Edition 1st Edition
      First Published 2019
      Imprint Routledge
      Pages 25
      eBook ISBN 9780429053511
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      ABSTRACT

      This chapter investigates the way dialogue is understood and put to work through digital technologies in a set of exhibitions dealing with European narratives and addressing questions of otherness. Grounded on fieldwork conducted in ten museums, it identifies opportunities and challenges associated with digital dialogic interactions. These are mostly configured as sites for encountering the other and visualising the multiplicity of voices included in the display. The chapter discusses three dimensions of dialogue emerging from the fieldwork connected to the themes of polyvocality, civic listening and the tension between institutional and online spaces for dialogue. It concludes with a reflection on the barriers and opportunities for digitally mediated dialogue in museums. We argue that the limited experimentation on digital dialogues is rooted in a perceived distance between technology-mediated and human dialogic capacities. Furthermore, we reflect on the role of multimedia environments in shaping identity construction in museums.

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