ABSTRACT

This chapter deals with two aspects of the development of solutions for social care and well-being in Sweden. First, we investigate the business challenges preventing the development and uptake of new digital solutions. Second, we discuss the implication of those challenges in terms of the emerging development patterns. The analysis is based on a number of interviews with technology providers and municipalities. The findings revolve around three main themes discussing possible strategies for both public actors and technology providers to handle these challenges: 1) in a digitalized home care environment, governmental actors need stronger cooperation with private companies to provide new services, 2) local governments should develop clear development guidelines related to procurement and also how to change the role of different actors, and 3) focus on well-being for innovation in order to avoid unclear regulation/public procurement if you are a small company.