ABSTRACT
The aim of this chapter is to understand the rhetorical and cultural construction of such obstacles and how inaccessibility is reproduced and ignored in Swedish cities even when it is tangible, known and obvious. It focuses on how professionals responsible for accessibility work at the municipalities deal with so-called 'easily eliminated obstacles'. The chapter focuses on the municipal work of enforcing and implementing the rules and regulations on accessibility in general and, specifically, on easily eliminated obstacles. Stairs and lack of contrast markings are all part of the wider urban environment and cultural context in the shopping mall and elsewhere. To eliminate or change artefacts that hinder mobility and participation is therefore not only about technical skill and competence, but also about negotiating and compromising between conflicting norms and values of socio-spatial, rhetorical and cultural ordering.
