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      Chapter

      The Quantified Pandemic
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      Chapter

      The Quantified Pandemic

      DOI link for The Quantified Pandemic

      The Quantified Pandemic book

      Digitised surveillance, containment and care in response to the COVID-19 crisis

      The Quantified Pandemic

      DOI link for The Quantified Pandemic

      The Quantified Pandemic book

      Digitised surveillance, containment and care in response to the COVID-19 crisis
      ByDeborah Lupton
      BookEveryday Automation

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      Edition 1st Edition
      First Published 2022
      Imprint Routledge
      Pages 14
      eBook ISBN 9781003170884
      OA Funder Malmö University Data Society
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      ABSTRACT

      In this chapter, I present a sociocultural analysis of how automated decision-making (ADM) tools and related software were deployed or anticipated in response to the COVID-19 crisis during the first year of the pandemic. These technologies included apps used to monitor people in quarantine and self-isolation, contact tracing apps, surveillance drones, digitised temperature checking devices, apps for delivering COVID test results, software for identifying ‘at risk’ patients and for selecting recipients of vaccines, and digital vaccine ‘passport’ apps, as well as automated symptom checker apps, platforms and chatbots designed to help people determine whether they were infected with the novel coronavirus or needed to seek medical attention. Building on scholarship in critical public health, technocultures and critical data studies, I identify and discuss the social and political contexts and effects of these technologies. I demonstrate that despite techno-utopian promissory narratives routinely promoting their advantages, while some of these technologies have assisted with COVID-19 surveillance, control and medical care, many have failed. Furthermore, the deployment of these technologies has in many cases exacerbated existing socioeconomic disadvantage and stigmatisation, excluded some social groups and populations from economic support or healthcare and flouted human rights relating to privacy and freedom of movement.

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