ABSTRACT

How do effective directors ensure the company embraces digitalisation?

Based on a framework of global corporate governance best practice, which can be used in all organisations anywhere in the world, this chapter of Questions To Ask (QTA) in the boardroom gives a high-level but succinct introduction to digitalisation from the board’s point of view.

All directors should ensure that they are digitally literate and able to challenge the executives on the company’s digital strategy.

The chapter considers what boards should be aware of with regards to digitalisation. This includes considering what type of digital transformation the company needs; the art of the technologically possible for the future; how data influence the strategy, ethics, and technology; the CEO’s digital literacy; and the unknown unknowns.

The chapter’s headings lead into outlining the key Questions To Ask in the boardroom, giving the reader further insight into how to initiate discussions about the practical details requiring the attention of the board.