ABSTRACT
This chapter discusses four common front-end paradoxes. It reviews the project front-end literature. The critical role of the front-end phase in affecting the outcomes of a project is widely acknowledged and yet this phase is “unclear and poorly understood”. A comprehensive review of the literature was conducted using the Scopus database. The literature search was confined to journal articles published between 2009 and 2021 to capture the latest research. The business case includes information regarding the expected deliverables, estimated duration of project execution, its cost, cash flow, risks, communications strategy and governance structure. Specifically, the implications are for project management practitioners, assisting them to construct an effective front-end phase that will facilitate the achievement of front-end objectives. Finally, implications are for organisations, assisting them to achieve a competitive advantage through the generation of better project ideas than their rivals.
