ABSTRACT
Flexible or hybrid working has been on the agenda of many organisations over the last decade, but the pandemic has accelerated this process, and the future for many, except those who have to be at the ‘coal face’ of the office, will mean working substantially from home, returning to the central office when needed for team building, the development of new products and services, and to socialise with colleagues. The real challenge for senior management in the private and public sector will be to create wellbeing cultures, which retain and support their staff during these difficult times. Business schools need to go back to the 1970s and consider T-group and experiential training for all those doing management degrees and MBAs, instead of being exclusively ‘cognitive input machines’.
