ABSTRACT
This chapter explores the tutoring programme implemented at the Autonomous University of Chihuahua (UACH) and its influence on mature-aged students. The programme aims to enhance academic performance and reduce student dropout rates by providing comprehensive guidance that encompasses academic, personal, and professional support. A literature review establishes the theoretical foundations of tutoring, highlighting the various formats such as individual, group, and peer tutoring. The programme's objectives are clearly outlined, emphasising the development of students’ potential and supporting their academic journeys with tailored interventions. This study employs a qualitative approach, examining the experiences of participants and the operational effectiveness of the tutoring programme. Recommendations are presented based on the findings, suggesting improvements in tutor training, student engagement, and the use of digital tools to facilitate tutoring sessions. The outcomes indicate that structured tutoring significantly contributes to an integral education (which includes the development of cognitive, affective, ethical, aesthetic, communicative, physical, social, and political aspects), as well as to academic success and overall well-being, especially when aligned with students’ specific needs and circumstances. The UACH's Institutional Tutoring Program (PIT) serves as a valuable model for integrating academic support within university settings, promoting a culture of continuous learning and adaptation to the diverse needs of mature students.
