ABSTRACT
This chapter provides some practical recommendations from the most comprehensive review of co-production. Co-creation and co-production take place in different public administration regimes, varying by country and domain. Increasing digitization of society, computing power and data analytical capabilities provide the public sector with new opportunities for digital co-production. Policymakers need to find a good balance between top-down and bottom-up approaches to digital co-production. When designing and implementing co-production, attention can be paid to trust-building conditions, such as considering the motivations and capabilities of users to co-produce. The design of the co-production process should be customised to different groups of co-producers and should take into account the specific context where co-creation and co-production take place. The support of professionals is essential for achieving effective results, especially in co-production. Their motivation to co-produce with citizens can be enhanced by creating incentives, supporting performance management and overall organisational support.
