ABSTRACT
Faced with the global COVID-19 pandemic, marked by urgency and uncertainty, the French healthcare system had to undergo a completely reorganisation so as to provide a response adapted to the health demands of the region surveyed (Auvergne-Rhône-Alpes, France). In order to protect and foster the health and the quality of work life for caregivers in the region, it is important to be able to anticipate future exceptional health situations. To do this, we need to understand the factors that have influenced the acceptance (or not) by caregivers, of the changes implemented during the first months of the Covid epidemic. The ‘ARECOVID’ project is a sociological study of the opinions, representations and experiences of caregivers. Through a qualitative and quantitative approach, we have sought to gain an in-depth understanding of the subjective reality of caregivers with regard to the extent, nature and complexity of the organisational changes in the healthcare system. A total of 472 participants from all medical sectors (medical and paramedical, hospital and non-hospital, medical and social institutions) were surveyed, with the aim of studying the acceptance (or not) by caregivers, of changes relating to crisis management and of identifying potential levers for improvement, and any related obstacles.
