ABSTRACT
Telkom University plans to become a university that plays an active role in the industrial revolution 4.0 in the field of education by creating the CeLOE e-Learning program. Learning Management System (LMS) is one of the e-Learning platforms developed by CeLOE. LMS was applied to the entire academic community starting the 2020/2021 academic year and was accelerated due to the COVID-19 pandemic. This study aims to analyze the factors that influence the LMS of Telkom University in the learning media platform. This study uses the TAM, UTAUT and Delone-McLean model. Based on litelature review, TAM and UTAUT can predict intention to use. Variable Perceived Usefulness (PU) developed by TAM and variables Performance Expectancy (PE), Effort Expectancy (EE), and Social Influence (SI) by UTAUT model that significantly predict intention to use. Delone-McLean is mode for assessing Information System Success. Based on the conceptual models developed by Delone-McLean using three variables, which are Information Quality, System Quality, and Service Quality. The variables of TAM and UTAUT model are integrated into Delone-McLean model. The data collection method that will be used in this study is quantitative method with respondents of LMS users as lecturers, student and CeLOE system managers at Telkom University.
