ABSTRACT
As part of the Lisbon Multihazards Citizens Observatory, which is integrated in the AGEO Project - Platform for Atlantic Geohazard Risk Management, Lisbon Municipality has developed a platform to receive information by citizens - Citizen Observatory. The platform’s interface, aiming to simplify the report, is based on graphic content and uses simple language, enabling ordinary citizens to give information about situations related with geotechnical risk in Lisbon. This solution allows citizens to play an active role in risk management systems and facilitates the monitoring of situations in which Lisbon Municipality technicians have increased difficulties due to lack of access. Ultimately, it allows Lisbon Municipality to anticipate problems that may arise in some parts of the city, such as settlements in buildings, enabling a proactive response and not a reactive one, as it happens today. In addition to the platform, educational contents were also developed aiming to raise population’s awareness to geological risks, allowing the implementation of preventive measures.
