ABSTRACT
This chapter examines the practical applications of artificial intelligence in management, education and security. It highlights how AI supports hazard monitoring, emergency response and sustainable mobility while also addressing its role in personalising education, enhancing training and automating administrative tasks. The analysis discusses both the opportunities and challenges of AI in education, including the risks of over-reliance, reduced critical thinking and ethical concerns related to data privacy. Case studies from the Upper Silesian-Zagłębie Metropolis (GZM) and Jastrzębska Spółka Węglowa illustrate how AI-based technologies, e-learning platforms and intelligent transport systems contribute to safety, resilience and sustainable development. Furthermore, the chapter evaluates the impact of AI on crisis management, occupational safety and public governance. It concludes that AI not only offers significant benefits for improving efficiency, security and adaptability but also requires responsible regulation, investment and awareness of its limitations in order to ensure ethical and sustainable implementation.
