ABSTRACT

This study investigates questionable green ICT practices among major technology companies, revealing significant discrepancies between corporate sustainability claims and actual environmental practices. Using a case study approach supported by a review of media and third-party reports, the research identifies key issues such as greenwashing, inadequate e-waste management, and the questionable effectiveness of carbon offsets. The findings highlight that despite companies like Amazon, Google, Apple, and Microsoft promoting robust green initiatives, their practices often fall short of genuine sustainability, with concerns including misleading claims about energy sources, insufficient lifecycle assessments, and ineffective recycling programs. The study emphasises the need for improved transparency, better e-waste management practices, stricter regulatory oversight, and a critical examination of carbon offset practices. These findings align with UN Sustainable Development Goals (SDGs) 12 and 13, which advocate for sustainable consumption, production, and urgent action to combat climate change, urging corporations to adopt transparent and accountable sustainability practices that contribute to environmental preservation and climate resilience. Achieving progress in ICT sustainability will require not only credible environmental claims but also actionable strategies that deliver tangible outcomes for a sustainable future.