ABSTRACT

Objectives: This study aims to identify the primary factors influencing therapeutic communication between dentists and patients in the Surabaya region when choosing between braces and dental aligners for orthodontic treatment. Methods: This research adopted an analytic observational approach, where 30 respondents completed a Google Form questionnaire. The population were patients and dentists in Surabaya with certain criteria. Data analysis employed the Logistic Regression statistical test and a partial significance test between variables, the p-value or significance of < 0.05. Results: Among the five factors examined in this study that consisted of socio-economic status, treatment duration, aesthetics, comfort, and knowledge, the most significant factor which influenced therapeutic communication between dentists and patients in selecting braces or dental aligners is knowledge. Conclusion: Knowledge aspect plays a dominant role influencing therapeutic communication between dentists and patients in Surabaya when deciding between braces and dental aligners for orthodontic treatment.