ABSTRACT
Voice over Wireless-Fidelity (Wi-Fi) is a challenge to implement and manage in any environment, but there are many factors unique to healthcare that present even greater challenges. Voice over Wi-Fi or VoWi-Fi aims to reduce mobile phone costs. Voice over Wi-Fi should not be considered as a communication standard in an organization unless the Wireless local area network has been designed and optimized for voice. In order to provide an understanding of how to provide voice over Wi-Fi, it is necessary to discuss the ins and outs of wired Quality of Service (QoS). This will hopefully provide a minimum level of understanding of VoWi-Fi. It is very likely that during the course of the deployment and fine tuning of a VoWi-Fi solution it will be necessary to troubleshoot a problem. The best place to start troubleshooting a VoWi-Fi problem is to validate the radio frequency quantitatively and qualitatively.
