ABSTRACT

Lewis uses the metaphor of drama in this chapter to discuss the implications of deficiency in knowledge-based theory on social workers' comprehension of their practice. Reflecting on the effects of social service cuts, he discusses the role of “trust” in the development of both social policies and models of social work practice. Help places emphasis on that which or one who furnishes relief or support, in contrast to aid, which implies more strongly cooperation on the part of the one relieved. Helping people to help themselves, by informing them and working with them to advocate for their own needs, is the central mission intended by all the professional actors in the service drama. We know that a fundamental requisite for a helping relationship is trust. If lack of trust burdens efforts to establish professional relationships, the lack of knowledge burdens efforts to make such relationships meaningful.