Introduction

This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book attempt to answer the question of what risk management has to offer enterprises that find themselves in a crisis situation. It takes into special consideration the specifics of the crisis caused by the COVID-19 pandemic. The book is a synthesis of research on the issues of uncertainty and risk. It presents contemporary concepts and standards of risk management. The book comprises an analysis of experiences from selected crises relevant for enterprise management. It outlines two main areas of enterprises’ activities aimed at building their resilience to crisis situations: reducing threats and combating weaknesses, and exploiting opportunities and developing strengths. The book indicates groups of concrete actions that should help enterprises to build and strengthen their resilience.