ABSTRACT
This introduction presents an overview of the key issues discussed in the subsequent chapters of this book. Firstly, the authors attempt to review and discuss the existing risk management maturity models with regard to the requirements of risk management in crisis situations. Secondly, the primary objective of the book is to build a new multidimensional model for assessing risk management maturity that is tailored to the specific demands of crisis situations and to validate this model in enterprises from several different sectors. Using a triangulation of research methods, the authors sought to answer the following questions: Did the COVID-19 pandemic change the level of risk management maturity in the enterprises under examination? If so, what was the character of these changes?
