ABSTRACT
The reality known as the Web 4.0+ era has entered the history of humanity, exposing many unfavourable phenomena. The growing level of alienation in the work environment (and not only), the deepening atrophy of feelings and empathy in mutual contacts, the reduction to a minimum of personal contacts (replaced, unfortunately very effectively, by contacts in the cloud), the growing number of depressions and suicides (often resulting from the lack of dealing with problems at work, e.g. the so-called “rat race”, chronic injustice, corruption, nepotism, increasing pressure, etc.), increasing levels of anxiety among employees, their dissatisfaction and work overload, the ubiquity of various dysfunctions in the management process, selfishness and mutual indifference, toxic leadership – these are just selected examples of so many phenomena observed today. They are reprehensible, disturbing, destructively affecting people and their families, and unfortunately, also determining the increase in the number of conflicts and even crime. In the presented chapter, great care was taken to explain the essence of stress and occupational stress, highlighting the leading concepts and consequences of both phenomena, at the same time paying attention to the specificity and importance of stress in a manager’s work and indicating methods and tools for dealing with this multidimensional problem.
