ABSTRACT
Disputes, misunderstandings, arguments, conflicts are concepts that inspire deep-seated considerations. If there were no causes, there would be no conflicts. The truth is quite obvious but extremely difficult to operationalize. This affects a human being as an entity that is the source of the conflict. A human being is also the one who often pays a very high price for participating in conflicts with “many faces and shades”. Conflict is an inevitable phenomenon that is both the cause of stress and one of its effects. Conflict is a category that intrigues everyone because everyone, sooner or later, becomes its subject. This chapter highlights the origins of the conflict and draws attention to the richness of its sources and types. A number of conflict classifications were reviewed, highlighting various criteria for their diversification. An important place in this part of the research is devoted to the role of emotions as determinants of behaviour in conflict situations and the presentation of a wide range of conflict resolution methods (from classic methods to innovative and quite non-obvious ones including silence).
