ABSTRACT
This chapter covers the methodology of the empirical study. The research problem, aim, and hypotheses were gathered to develop a research framework for the empirical verification. The research framework highlights the main relationships among theoretical variables leading to cluster upgrade, namely cluster capabilities, governance form, and public support. This was followed by the justification of research methods and techniques, and a research procedure. The operationalization and measurement of variables, and the presentation of data sources complement the methodological issues. The final section justifies the ICT clusters as an empirical basis and explains how the research sample was identified.
