ABSTRACT
The purpose of this chapter is to compare risk management processes applied in non-crisis and crisis settings. In this chapter, we review the similarities and differences between standard and non-standard risk management systems used in business organizations. We pay particular attention to the evolution of crisis management systems, looking in detail at the impact of crises on risk and risk management. We also show precisely how changes in risk management systems implemented during crises trigger the transformation of standard systems to their non-standard or unconventional versions. For this purpose, we use the case of the COVID-19 pandemic.
