ABSTRACT
Across the world, there is growing distrust within universities and an increasing gulf between students, lecturers and administrators. The core of this seems to lie in two phenomena at completely different levels. The first is institutional and concerns the question of ownership: to whom does the university actually belong? The second plays out at the level of the individual and is a question with which everyone in a large organization wrestles, namely: ‘Am I still visible and valued?’ Identifying with the modern university is evidently much more difficult than in the past, when everyone could find their place easily in compact, clearly structured universities.
