ABSTRACT
This chapter presents the methodology of the research, the manner in which the research process was conducted, the methods, research tools, data analysis, and methods of scientific inference. The inspiration for undertaking empirical studies derives from the observation of actual decision-making dilemmas of IT sector shareholders. As a consequence, extended interviews based on the Delphi method were conducted with shareholders from the IT sector and stakeholders of the economic environment (representatives of IT clients), who comprise an expert team actively engaged in sharing observations, remarks, views, and experiences within the scope of shaping a relationship between a shareholder and the value of a company operating in the IT sector. The dilemma related to the identification of the best potential places/areas of impact of the shareholders on the effective creation of company value emerged during the research. The proposed triangulation of research methods and data sources is of value, in the context of an attempt to understand the relationships between shareholders, value-based management, and the rules of competition in the IT sector.
