ABSTRACT
Trust is a starting point for implementing various management methods and techniques. Trust is a key issue in 21st-century organizations, hence the need to manage it. Trust management is
a set of activities used to create systems and methods that allow dependent entities to make assessments and make decisions regarding the reliability of risk-bearing activities relating to other entities (assessment of the credibility of other entities), as well as enabling those entities to develop and appropriately represent their own credibility and the credibility of their systems (building their own credibility).
(Grudzewski et al. 2009, 67)