ABSTRACT
This chapter sets out a new comprehensive approach for auditing the performance of electoral management, designed to enable cross-country analysis called the PROSeS framework. The Electoral Commission had a clear complaints page on its website, but it referred citizens to their local authority Returning or Registration Officer for issues relating to electoral registration, voting or polling station issues. The Electoral Commission has published the costs of organising referendums for which it is responsible, and has published a one-off study of the cost of electoral administration across the United Kingdom (UK) – but there is no routine place to identify costs. The UK Electoral Commission has also run a ‘Winter Tracker’ survey, which reports end-of-year confidence levels in the electoral process. The accuracy of the electoral register has been usefully defined as the extent to which there are ‘no false entries on the electoral registers’.
