ABSTRACT
Assessing the performance management and accountability dimensions of racial equity is central in the delivery of public services. It provides a direct and systematic examination of both processes and outcomes related to agency practice, policies, and behavior. It also promotes transparency in the impacts and consequences of government action. Racial equity in the provision of government services is driven not only by legal considerations, but by an organizational desire to employ fair practices in governmental performance. Ideally, accountability in government offers the promise of democracy, justice, ethical behavior, and performance. Democracy is fostered through transparency and openness in agency behavior. Discrimination by real estate agents may result in housing segregation, which in turn affects educational quality and long-term educational and labor market outcomes. Although discriminating real estate agents can be found liable for housing market discrimination, there is no legal mechanism to allocate blame for educational or labor market differences that such discrimination might induce.
