ABSTRACT
The organisers had convened this multi-stakeholder group because they wanted our input on their new certification scheme to accredit recruitment agencies. The energy was palpable, extraordinary. In a frantic 30-minute burst everyone else fought to seize the moment, the opportunity, that his breakaway had created. The participants were there to tick someone else’s boxes, to speak on someone else’s agenda. It was only when that spark of passion re-entered the room through the red face, emotional voice and raised veins on the neck of the breakaway that the energy that drives the transformation they all prayed for became present. Everyone’s dry mulling on the issue lacked any hint of the passion that had brought us all together.
