ABSTRACT
This study adopts a multi-research approach using triangulation of various research methods (Burgess 1995). The different methods of investigation include oral history, semi-structured interviews, in-depth semi-structured interviews, organisational profiling based on questionnaires, and personal fieldnotes. The purpose of this chapter is first to discuss the various research methods chosen and the rationale behind using each specific method; and second, to highlight the main challenges faced whilst conducting this research and, where applicable, the ways in which they have been addressed.
