ABSTRACT

Part 2, Chapter 5. Detailed contents: 5.1 Introduction. 5.2 The challenge from intangible flow theory. 5.3 Operating(in)tangibility: The classification of organizations according to the tangibility of their operating product flows. 5.4 Exemplifying with relatively well-known organizations. 5.5 Association between operating tangibility and monetary flows: A systematic approach. 5.6 Observing the largest cash flow–generating organizations’ operating product flows. 5.7 Robustness procedures and limitations. 5.8 Discussion and conclusions. Appendixes A, B and C.