ABSTRACT

When several people work collaboratively toward achieving a common goal, they constitute an organization. The process of "organizing" comprises bringing together various resources to set up functional units and establishing relationships between them. In other words, organizing involves two broad functions: developing a structure and delineating relationships. The structure of an organization includes its land, buildings, human resources, furniture, equipment, medicines, and other assets. These resources are organized in relation to one another to set up functional units. This chapter discusses the nuances of setting up a hospital as an organization. The major functional units in a hospital setting are: clinical services; support services; human resources, finance and accounts; materials; and marketing. The head of clinical services is responsible for all the clinical functions of the hospital. He delegates the responsibilities of managing clinical departments to the heads of departments, who further delegate the responsibility of the clinical care of patients to consultants.